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Contact Us

We're here to help! Reach out to us with any questions or concerns.

Contact Us

Email:

fkmakes@gmail.com

Phone:

+91 9744195005

Response Time

We typically respond within:

  • General queries: 24-48 hours
  • Technical issues: 12-24 hours
  • Billing issues: 24 hours

Business Hours

Indian Standard Time (IST)

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed

Frequently Asked Questions

How do credits work?

Each strategy generation or modification uses 1 credit. New users get 5 free credits. You can purchase more credits anytime from your dashboard.

Can I get a refund for unused credits?

Yes, unused credits can be refunded within 7 days of purchase. Please see our Refund Policy for details.

Is my trading data secure?

Yes, we use industry-standard encryption and security practices. Your strategies are stored securely and are only accessible to you. See our Privacy Policy.

Do you provide trading advice?

No. Strategy69 is an educational backtesting tool only. We do not provide financial advice or trading recommendations. Past performance does not guarantee future results.

Business Address

Strategy69

1012 A, Devasomparambu Road

Elamakkara, Ernakulam

Kerala - 682026

India

Report an Issue

If you're experiencing a technical issue, please include the following in your email:

Need immediate help?

Email us at fkmakes@gmail.com

Or call +91 9744195005